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Small changes, BIG impact
“Star Wards is a perfect example of how to engage and motivate staff and service users to improve the inpatient experience without a mandatory regulation scheme and high cost tag attached.”

Inspiring inpatient
mental health care

Star Wards enables mental health
inpatients to make best use of
their time in hospitals and allow
staff to use all their skills
and personal qualities.

Learn more

A Warm Star Wardsy Welcome!

Star Wards was founded in 2006 by Marion Janner OBE, a trailblazing multi-award-winning ex-service user. Star Wards is now run by a tiny team who've many years' of experience working on wards as well as leading other national initiatives. We work in happy partnership with mental health wards to improve everyone’s experiences and outcomes – patients, staff, family, friends and carers. We discover, celebrate, share, publicise and inspire excellence in inpatient care – and there is plenty of that all round the country.

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Geoff Brennan
Executive Director
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Nic Higham
Inpatient Care Project Manager

BENEFITS


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    Wards have achieved:

    ★ happier, more fulfilled and energised staff
    ★ patients are more involved with their treatment and recovery, enjoy better relationships with staff and each other, and discover new skills and interests
    ★ carers are appreciative of their relatives’ mental
    ★ health treatment and daily activities
    ★ safer experiences for all

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    It’s free, fun and effective

    ★ be part of a dynamic group of acute mental health wards, sharing inspiring best practice ideas and
    information resources
    ★ get inspiring examples of great practice through e-newsletters
    ★ achieve the Full Monty award for implementing all relevant 75 ideas!
    ★ experience morale-boost recognition for your marvellous work

FAB, FUN, THERAPEUTIC IDEAS

The Star Wards community
adopts and adapts our portfolio
of 75 practical ideas to validate
their existing good practice
and to inspire further development.

Learn more

75 FABULOUS IDEAS

From little to large changes through:

'Tweaking’ suggestions require minimal changes to current staffing arrangements, at little or no cost.

‘Turning’ suggestions take things further and require some staffing changes and new resources.

‘Transforming’ suggestions are the biggies – ideas which probably require the most investment.

  • RECREATION & CONVERSATION01
  • PHYSICAL HEALTH & ACTIVITY02
  • VISITORS03
  • CARE PLANNING04
  • THERAPIES & SELF-CARE05
  • WARD COMMUNITY06
  • PATIENT RESPONSIBILITY07

RECREATION & CONVERSATION

TWEAKING
1. Each ward has sufficient board games, a TV with Freeview and DVD player
2. Volunteer(s) on ward for at least 3hrs/day
3. Decent ward and hospital libraries, including novels and magazines

TURNING
4. Bank staff recruited specifically for their skills in group activities
5. Domestic staff are encouraged and supported to interact with patients
6. Getting hospitals non-medical staff involved (catering staff, admin, management).
7. Hospital volunteer co-ordinator appointed
8. Artwork commissioned
9. Cooking by patients

TRANSFORMING
10. Activity co-ordinator assigned for each ward
11. Community groups hold regular sessions in hospital
12. Internet connection (ideally WIFI) accessible by patients
13. Hospital has gym, multi-sensory room, library, music room, computer room, multi-faith prayer and chill out room
14. Regular comedy evenings
15. Community Service Volunteers support social activities

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PHYSICAL HEALTH & ACTIVITY

TWEAKING
16. Each ward has an exercise bike and/or treadmill
17. Patients can meet individually with dietician and/or pharmacist
18. Walking groups

TURNING
19. Half an hour of exercises each day, led by suitably trained person, possibly a volunteer
20. Advice and encouragement for healthy eating and giving up smoking available on all wards
21. Gardening by patients

TRANSFORMING
22. A physio or sports trainer runs group and individual exercises
23. All patients who want one leave hospital with exercise plan
24. Optional physical health checks

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VISITORS

TWEAKING
25. Written info about visiting arrangements given on first day
26. Family/friends links nurtured
27. Private visiting room
28. Nice mags and games for visitors room

TURNING
29. Flexible visiting hours
30. Good info for visitors and carers
31. Help with visits, e.g. with phone calls
32. Pets

TRANSFORMING
33. Visitors budget, managed by patients
34. Friends, family and carer’s support groups
35. Visits arranged for the visitorless

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CARE PLANNING

TWEAKING
36. 5 day structure used, with different topic each weekday
37. Minimum ¼ hour with key worker or another member of staff to discuss these
38. Employment status recorded on admission

TURNING
39. Designated member of staff with care planning remit on 9-5 weekdays
40. Benefits advice
41. Leaving pack
42. Quick-ticks for note taking

TRANSFORMING
43. Personal recovery file for each patient
44. Patients can, but don’t have to, take the lead in care planning

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THERAPIES & SELF-CARE

TWEAKING
45. Self-help books and CDs.
46. ‘Protected time’ for nursing staff, for uninterrupted patient contact.
47. Women’s and men’s groups

TURNING
48. Psychology Assistant for each ward.
49. Weekdays, at least one member of staff on duty has counselling qualification (or equivalent).
50. Each patient has option of at least one hour of therapy a day.

TRANSFORMING
51. Full day’s programme of therapy groups available.
52. Placements for student counsellors.
53. Individual psychotherapy for everyone who needs it.
54. On-ward and crossward involvement of OT’s and creative therapists.
55. Core programme of activities on and off ward.
56. Personal Recovery Workbook
57. Each ward has mini library of MIND publications and hospital has full range

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WARD COMMUNITY

TWEAKING
58. Day begins and ends with ward community group
59. Prayer, faith and cultural meetings are supported
60. ‘Buddy system’ encouraged

TURNING
61. Patients are encouraged to support each other
62. Different faith communities’ festivals are celebrated

TRANSFORMING
63. Patients’ mutual support after hospital
64. Each ward has recreation budget that patients decide on
65. Patients run ‘special interest’ sessions in own or other wards

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PATIENT RESPONSIBILITY

TWEAKING
66. No more queuing for medication!
67. Patients write own profile for staff
68. Patients have copies of their care plans
69. Responsibility for keeping ‘public’ patient information displayed up to date
70. Patients’ appointment diaries

TURNING
71. Ex-patients involved in staff recruitment and recruited as staff
72. Patient involvement in how the ward is run.
73. Patients do daily self-review

TRANSFORMING
74. Each patient has ‘recovery budget’
75. Patients extend stay by day or 2 to support new patients

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JOIN STAR WARDS

Build on and celebrate your achievements.
Join Star Wards by filling in the
online joining form. Membership is
free for all NHS wards!

COMPLETE FORM

  • Great Results

    testimonial

    “Staff on Regency ward have enthusiastically and creatively been implementing Star Wards. The results have included better client feedback, increased staff satisfaction, less aggression and violence and more therapeutic contact.”

    --- Nicky Lambert, Clinical Development Nurse Sussex Partnership Trust
  • Serious yet fun

    testimonial

    [Star Wards] enthusiastically uses patient insights to improve the practice and quality of inpatient mental healthcare and create a more empathetic and therapeutic space on hospital wards. Its work is serious, yet never loses sight of the importance of fun, food and animals, amongst other things, in the delivery of good acute care.”

    --- The Guardian
  • Simple, practical and upbeat

    testimonial

    Star Wards is simple, practical and upbeat. It’s different, as it’s inspiring, rather than instructional. It’s unique, as ward staff have a strong sense of ownership of the Star Wards project, resulting in very impressive and imaginative new therapeutic opportunities for patients. There is also evidence of a range of staff revealing and extending their skills and experiences and talents.”

    --- Ivan Lewis MP
  • pleasantly surprised

    testimonial

    “The 75 ideas really help you to look at the ward environment – both physical and social – with fresh eyes. I’ve been pleasantly surprised to find that we were already doing a number of things outlined in the ideas. It was so helpful to acknowledge the things that were already in place and that by making just a few small changes to other areas that the patients felt much more confident and comfortable on the ward.”

    --- Rachel Latham, Occupational Therapist
  • creativity, energy and goodwill

    testimonial

    Star Wards has unleashed a deluge of creativity, energy and goodwill that was there all the time in the mental health in-patient system, but was kept stifled by the sapping negativity that surrounds it.

    --- The Guardian
  • “unusual” in its positive aspects

    testimonial

    We welcome initiatives such as Star Wards, which promulgate solutions to the problems of patient care that we have highlighted in our reports. Star Wards has been developed by Marion Janner, a service user with experience of detention under the Act that she describes in her report as “unusual” in its positive aspects, largely due to the care of two nurses who were “approachable, concerned and good company”, “patient and non-judgmental”.

    --- Biennial Report Mental Health Act Commission

APPLY FOR THE FULL MONTY

Winning the Full Monty Award is
a fantastic accomplishment,
representing exceptional expertise,
commitment and caring by ward staff.

APPLY NOW

FULL MONTY PICS

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