July 27th 2007 Welcome to the latest newsletter and a warm welcome to the new members of the network. I’m still angling for invites to hospitals, as these are unbeatable for learning about great practice. But this fortnight’s edition has some dazzling examples, gleaned from attending Sandwell and Dudley’s acute care forum meeting and […]

  13th July 2007 Welcome to the latest newsletter and a warm welcome to the new members of the network. Visits to hospitals are by far the best way for me to discover the excellent practice taking place, and although Bowmere has already featured (#12), I learnt about so many more amazing examples that this […]

  24th June 2007 Welcome to the latest newsletter and a warm welcome to the new members of the network. Continuing out of sync because of the fabulous volume of best practice to share…. I very much enjoyed a visit to Bowmere hospital in Chester, thanks to the modern matron, Colin Jones. But details of […]

  Welcome to the first issue of SWAN – Star Wards Action Network! This is the first of fortnightly e-newsletters to Star Wards’ current and potential pilot sites. They’ll have a mixture of news from wards and trusts, inspirational customer service stories courtesy of Phil Dourado and some additional thoughts to each of the Star […]

Welcome to the second issue of SWAN – Star Wards Action Network. I was fortunate to be able to participate in the NIMHE’s North Eastern Region’s Practice Development Network last week, where several of the Star Wards’ ideas were given a good probing. There was a fascinating presentation from Scunthorpe about how they used the […]

  Jan 20th 2008 Castle Lodge, Telford Welcome to the Star Wards’ newsletter and a warm welcome to the new members of the Star Wards’ community. This fortnight’s edition features an exceptional unit, possibly unique in the UK – Castle Lodge which provides a fantastic, local, responsive service which is sort of mid-way between current […]