Wardipedia – 45. Patient involvement

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Co-piloting Introduction The extent of service user involvement, or ‘co-production’, in many aspects of inpatient care, from membership of Trust boards to imaginative and genuine control of their care planning is impressive and heartening. These are richly illustrated by the ward examples below but we’ll nip across the Atlantic for a particularly radical take on […]

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Wardipedia – 46. Patients’ views

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Feedbackwards and forwards Introduction Odds are your ward already systematically collects information on patients’ experiences and opinions. Your Trust probably has a quality, audit, service improvement etc department and your ward its own methods for finding out how patients feel about being in hospital. From the formal (academic studies, annual surveys, focus groups etc), to […]

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