TalkWell is a conversation training resource for mental health workers. It’s a lively and practical way to help your staff to:
- become better listeners
- enjoy and feel able to manage conversations about anything from Coronation Street to coping with compulsions
- have a greater awareness of what’s happening in patients’ minds and their own
- have richer relationships with patients
Over 20 practical, helpful sections cover topics such as listening skills, structuring conversations, appreciating difference, asking sensitive questions, body language and difficult conversations. And it’s crammed with exercises and ideas to help you and your team hone their conversational skills.