Wardipedia – 02. Mono-consultants

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Go one better Introduction The consultant playing table tennis with a patient or sitting in on community meetings? Patients knowing the consultant only by their first name? The consultant and a patient chatting about how soap operas influence people’s views about mental illness? It’s got to be a ward which has just one consultant. The […]

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Wardipedia – 01. Consultant appointments

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Time’s up for ward rounds Introduction If someone was to devise a system that disrupted ward life, drained nurses’ time and provoked anxiety and anger among patients, it would be The Ward Round. Bad things happen when ward rounds are taking place – more incidents, more attempted suicide, more patients going missing. Groovy (and effective) […]

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Wardipedia – 06. Animals

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Furry, fluffy, feathery, finny friends

Pets as therapy, companions, joy-bringers, motivators, exercisers, soothers…. Being with animals is one of the best, and simplest ways of improving hospital experience for everyone, and lots of wards are finding creative ways around the obstacles.

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Wardipedia – 17. Music

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Music. Can you kazoo?

Most people enjoy music. Patients can listen to their favourite music actively or passively, in most emotional states, in most areas of the ward including the garden, alone or sharing it

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Wardipedia – 29. Food presentation

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The icing on the cake

How food is presented makes a big difference to patients’ experience of meals, and is very important in relation to eating, nutrition and health as well as making patients feel valued and looked after.

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Wardipedia – 34. Appreciative culture

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Appreciative culture

There are zillions of books, gurus, websites and Post-it notes in the shape of company logos, all designed to help staff and customers feel appreciated. We can now reveal the Star Wards’ take on all this. Three words: “Thank you for…..” Oh. And another three: “Well done for….”

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Wardipedia – 53. Bank staff

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Bank on us

Bank staff celebrated and appreciated. Acknowledgment and identity. New starters equipped. Knowledge and skills identified, utilised and developed. Organisation and orientation. Nurturing and support. Understanding and awareness. Solidarity and teamwork.

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Wardipedia – 58. Internet

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Inpatients online

Paying bills, keeping in touch with friends, trying out a new hairstyle, watching politicians make idiots of themselves, listening to Lady Gaga’s new album, learning about our health…. How did we manage before the Internet?!

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Wardipedia – 76. Good night

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Good night

Night-time on wards can be relaxed and satisfying, or deeply fraught and disturbed. Many patients require high levels of care, there are many of the same tasks and challenges as earlier in the day plus many other duties and dilemmas particular to the night. Sleep being the obvious one.

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Wardipedia – 21. Art

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Art for hearts’ sake Introduction Some patients (and staff) can be turned off or scared off by the ‘A’ word. So sometimes this is about explaining that artisticness can take many forms; it’s not just about painting. Language is important here, too. ‘Creative Expression’ may go down better than ‘Art Therapy’. The key message to […]

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